Returns & Exchanges
We want you to be completely satisfied with your Bataleon gear, which is why we offer a 30-day return window for all unused products in their original packaging. Whether it's a board, bindings, or apparel, we ensure a streamlined process to get you back on the mountain as soon as possible.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place your unused items back in their original packaging, ensuring all tags and protective films are intact to qualify for a full refund.
- 3.Label and Ship
Download and print your pre-paid shipping label from the portal, attach it securely to the outside of your box, and drop it off at the designated carrier location.
- 4.Refund Processing
Once our warehouse team inspects your return, we will issue a refund to your original payment method within 5-7 business days.